Frequently asked questions

What makes Onkoz different from brokers or other platforms?

Brokers often work for insurance companies, not you. Onkoz is here to work for our members, ensuring you get the best deal without any conflicts of interest.

Why are insurance policies the same for everyone?

At Onkoz, we don’t customize policies because our goal is to offer a single, super-premium policy that we know is the best. Customizing coverage often leads to compromises in quality, and we refuse to do that. We focus on providing top-quality protection without compromises.

What happens if I want to customize my health insurance?

Onkoz doesn’t allow customization of the policy. It’s the same premium coverage for everyone, designed to provide maximum protection. If you want to customize or lower coverage to save money, you can explore other options outside of Onkoz.

What happens if I have a problem with my insurance?

You’ll deal with the insurance company directly. However, if there’s a big issue, Onkoz will step in to support you, using our collective power and legal expertise to make sure things are resolved fairly.

What are the extra perks?

Your membership also gives you access to mental health support, legal assistance, and 24/7 emergency help. It’s more than insurance—it’s a full support system.

Does Onkoz offer coverage for families, groups or companies?

Yes, Onkoz allows you to include as many people as you want under your plan by working with us. However, Onkoz operates as a personal membership, meaning each person you add will have their own separate account.

This setup allows each member to renew and manage their account independently. For example, if you're a company paying for an employee and they leave, they can choose to renew their membership on their own. Similarly, only minors are managed by their adult guardians. This structure ensures flexibility and independence for everyone involved.

Frequently asked questions

Why doesn’t Onkoz offer multiple insurance options?

Transparency is key to our philosophy. By offering only one premium insurance policy, we ensure all members receive the best coverage without confusion, upselling, or compromises. This keeps everything simple, clear, and consistent.

Why do I pay Onkoz and not the insurance company directly?

Your Onkoz membership includes access to multiple benefits beyond insurance. While the health insurance cost is quoted separately, the membership fee covers travel insurance, renter protection, perks, and our support services.

Can I customize the insurance policy?

No, we don’t allow customization because it adds complexity and risks reducing the quality of coverage. By sticking to one premium policy, we maintain the integrity and transparency of our offering.

What does transparency mean for Onkoz members?

Transparency means you always know what you’re getting with Onkoz. There are no hidden costs, no confusing options, and no conflicts of interest. Our mission is to provide clarity, simplicity, and uncompromising quality for our members.

Can I cancel my Onkoz membership?

Yes, you can cancel your Onkoz membership by simply choosing not to renew it on a yearly basis. If you decide to cancel, we can assist you in transitioning to continue with the same insurance policy directly with the provider, provided the insurance company allows it. This ensures you can maintain your coverage without interruption if desired.